In Short: 12bajee uses your information solely to operate the platform — it is never sold or shared unnecessarily. Full details are below.
When you create an account or use 12bajee, various types of information are collected — either automatically or as provided by you. Full details are listed below:
| Data Type | When It Is Collected | Why It's Needed |
|---|---|---|
| Name & Mobile Number | At the time of registration | Account Verification & Communication |
| Date of Birth | At the time of registration | To verify age (18+) |
| Payment Details (bKash / Nagad Number) | During Deposit or Withdrawal | To process transactions |
| ID Document Images (KYC) | Verification Period | To Verify Identity |
| IP Address & Device Information | On Every Login | Security & Fraud Prevention |
| Gaming & Betting History | During Gameplay | Account Management & Auditing |
| Live Chat & Support Conversations | When You Contact Support | Service Quality Improvement |
We only collect information that is genuinely necessary to operate the platform. Unnecessary or excessive data is never requested.
12bajee uses your data only for the specific purposes it was collected for. It is never used beyond those purposes. The main use cases are outlined below:
12bajee never sells or rents your data to advertising companies or third parties for marketing purposes.
All data at 12bajee is stored on secure servers under 24/7 monitoring. Access to our data centers is strictly restricted to authorized personnel only.
How long your data is retained depends on the type of information:
Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified from it.
12bajee uses industry-leading technology to protect your data. Here is a brief overview of our security layers:
If you ever feel your account or data may be at risk, change your password immediately and contact Support.
You have several important rights regarding your personal data at 12bajee. Knowing them means you can act on them whenever you need to:
To exercise any of these rights, email support@12bajee.best or reach us via live chat. We will respond within 30 days of receiving your request.
12bajee is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors. Date of birth is required at registration, and sign-up cannot be completed if the user is under 18.
If an underage person has registered using false information, the account will be closed and all collected data deleted as soon as it is detected. Parents and guardians are encouraged to stay aware of their children's online activity.
12bajee may update this Privacy Policy from time to time. For any significant changes, users will be notified by email and a notice will be posted on the site. The "Last Updated" date at the top of the page indicates when the policy was last revised.
Minor changes — such as spelling corrections or clarifications — may be made without prior notice. Continuing to use 12bajee after any update means you accept the revised policy.
For any questions, complaints, or requests regarding the Privacy Policy, please contact us:
We typically respond within 48 hours. Complex matters may take a little longer, but we will keep you updated on progress.
The commitments 12bajee upholds to protect your data
12bajee never sells your name, phone number, or any personal information to marketing companies or any third party.
Every data transfer is secured with military-grade encryption. Even if intercepted in transit, it cannot be read.
Only information that is genuinely necessary is requested. 12bajee does not collect unnecessary or excessive data.
Requests to view, correct, delete, or download your data can all be submitted through Support.
An external team of experts conducts a full system audit every three months, and any vulnerabilities found are resolved promptly.
You can opt out of promotional communications at any time — one click on the unsubscribe link is all it takes.
Sharing information on any online platform is an act of trust. 12bajee takes that trust seriously. Many people in Bangladesh have concerns about online privacy — especially when it comes to sharing a mobile number or payment details. Those concerns are completely valid and understandable.
12bajee's position is clear — your data belongs to you, and we are simply its custodians. We use it to operate the platform, not to sell it. Once 12bajee no longer needs it, or once you close your account, that data is deleted as quickly as legally permitted.
For payments, 12bajee never displays your full bKash or Nagad number — it is always partially masked on screen. During a transaction, only the payment gateway is connected, and your full number is never logged in any easily accessible form.
Live chat conversations are retained for up to 90 days for quality control purposes only. If an issue recurs or you return with the same concern, our agents can quickly review the history and assist you more efficiently. This data is not used for any other purpose.
12bajee communicates with its game providers solely through a session token. Neither Pragmatic Play nor Evolution Gaming knows who you are — they only see that a session is active. Your name, phone number, and address are never shared with them.
If 12bajee ever makes a significant change to its Privacy Policy, you'll be notified in advance — via email and a banner on the site. We don't make sudden changes and leave users in the dark.
One important point to note — 12bajee will never ask for your password, OTP, or full payment number through support. If anyone claims to be a 12bajee representative and requests this kind of information, it is fraud. Report it to support immediately.
To request access, correction, or deletion of your data:
support@12bajee.best
At 12bajee, your data is protected, your payments are secure, and your privacy is guaranteed. Register for free and start playing on a platform you can trust.
Detailed answers to two questions: slot types and data protection
